Privacy Policy
Effective Date: 7/08/2026
Last Updated: 7/08/2026
1. Introduction
Welcome to Ultimate Hair and Beauty Spot Ltd ("Ultimate Hair and Beauty Spot", "we", "our", or "us").
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase products from us, contact our customer service team or otherwise interact with our business.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy laws.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Ultimate Hair and Beauty Spot Ltd
Registered Address:
39-41 Station Road, Erdington, Birmingham B23 6UE
Email:
uhairbeautyspot@gmail.com
Telephone:
07776891612
If you have any questions regarding this Privacy Policy or how we use your personal data, please contact us using the details above.
3. Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
This may include:
Full name
Billing address
Delivery address
Email address
Telephone number
Date of birth (where voluntarily provided)
Account login details
Purchase history
Product preferences
Customer enquiries and correspondence
Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your full debit or credit card details on our servers.
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Time zone
Website usage information
Referral source
Pages visited
Time spent on our website
This information helps us improve our website and customer experience.
4. How We Collect Your Information
We collect personal information when you:
Place an order
Create an account
Subscribe to our newsletter
Contact customer support
Complete a contact form
Participate in competitions or promotions
Leave product reviews
Browse our website
Accept cookies
5. How We Use Your Personal Information
We use your information to:
Process and fulfil your orders
Deliver products
Manage your customer account
Verify payments
Prevent fraud
Respond to customer enquiries
Provide customer support
Improve our products and services
Improve website performance
Send service-related communications
Send marketing communications where you have given consent
Meet our legal and regulatory obligations
We only use your personal information where we have a lawful basis to do so.
6. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
Contract
To fulfil your order and provide our services.
Legal Obligation
To comply with UK tax, accounting and consumer protection laws.
Legitimate Interests
To improve our business, protect against fraud and provide customer support.
Consent
Where you have chosen to receive marketing emails or accepted certain cookies.
You may withdraw your consent at any time.
7. Marketing Communications
If you subscribe to our newsletter, we may occasionally send you:
Product launches
Promotions
Special offers
Beauty advice
Hair care tips
Company news
You can unsubscribe at any time by:
Clicking the "Unsubscribe" link in any marketing email.
Contacting us directly.
We will never sell your personal information to third parties for marketing purposes.
8. Sharing Your Information
We only share your information where necessary.
Examples include:
Delivery Partners
To deliver your orders.
Examples include:
Royal Mail
Evri
DPD
DHL
UPS
Payment Providers
For secure payment processing.
Examples include:
Stripe
PayPal
Klarna
Squarespace Payments
Website Service Providers
To operate our website.
Examples include:
Squarespace
Website hosting providers
Analytics Providers
To understand how visitors use our website.
Examples include:
Google Analytics
Google Search Console
Professional Advisers
Including:
Accountants
Solicitors
Auditors
Where required.
Government Authorities
Where required by law or legal process.
9. International Transfers
Some of our trusted service providers may process information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place to protect your personal information, including the use of approved contractual safeguards where required.
10. Data Security
We take appropriate technical and organisational measures to protect your information against:
Unauthorised access
Accidental loss
Misuse
Disclosure
Alteration
Destruction
These measures include:
Secure encrypted connections (SSL)
Restricted staff access
Secure payment processing
Regular website maintenance
Password protection
Although we strive to protect your information, no online transmission can be guaranteed to be completely secure.
11. Data Retention
We keep personal information only for as long as necessary.
Generally:
Customer order information may be retained for up to six years to comply with UK tax and accounting requirements.
Marketing preferences are retained until you unsubscribe.
Website analytics data is retained in accordance with our analytics provider's settings.
When information is no longer required, it is securely deleted or anonymised.
12. Your Rights
Under UK GDPR, you have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your information where appropriate.
Restrict processing.
Object to certain processing activities.
Withdraw consent at any time.
Request transfer of your personal data where applicable.
Lodge a complaint with the Information Commissioner's Office (ICO).
You can exercise your rights by contacting us using the details provided in this Privacy Policy.
13. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance your shopping experience.
Please refer to our separate Cookie Policy for detailed information.
14. Children's Privacy
Our website is intended for individuals aged 18 and over.
We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided us with personal information, please contact us so we can remove it.
15. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to read the privacy policies of any websites you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.
Any updates will be published on this page together with the revised effective date.
17. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Ultimate Hair and Beauty Spot Ltd
Registered Address:
39-41 Station Road, Erdington, Birmingham B23 6UE
Email:
uhairbeautyspot@gmail.com
Telephone:
07776891612
If you remain dissatisfied after contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority responsible for data protection.