We ship all orders using Royal Mail. Standard delivery typically takes 2–3 working days.

We currently ship to mainland UK only. At this time, we do not offer international shipping.

All orders are dispatched from Birmingham, UK.

Standard delivery usually takes 2–3 working days via Royal Mail. Shipping costs from £3.49.

We want you to love your purchase. If you're not completely satisfied, unopened and unused products may be returned within 7 days of purchase with valid proof of purchase.

For hygiene and safety reasons, only unopened and unused items are eligible for a return or exchange.

If your return meets our return policy, we will process your refund once the item has been received and inspected.

Refunds are available for unopened and unused products returned within 7 days with proof of purchase. For hygiene and safety reasons, opened or used products cannot be refunded unless they are faulty.

If your order has not arrived, please contact us with your order number and purchase details. We will investigate your order and get back to you as quickly as possible.

Yes. Click & Collect is available during the following hours:

• Tuesday – Friday: 9:00 am – 2:30 pm

• Saturday: 9:00 am – 4:00 pm

Please always read the product label and ingredient list before use, following the manufacturer's instructions. If you have any known allergies or concerns, consult a healthcare professional before using the product.

If you have sensitive skin or hair, we recommend carefully reviewing the product ingredients before use. We also advise carrying out a patch test on a small area before applying the product fully. If irritation occurs, discontinue use immediately.